21 days passed and still My Credit reflect the loan i have paid 50 days ago

it has been over 50 days that i have paid the loan that i had with Atlas. i have reached out to them from the 12th december in regards to this and i was told that it takes 21 days to update the credit status after payment has been received.

well request means nothing to Atlas as the call centre supervisor ( Carol ) also emphasized to me that even writing to Hello peter wont update my profile!!!! since i had to wait for 21 days, why is my credit profile NOT updated still??? is this Incompetence or lack of customer service value?? hell NO will i ever recommend Atlas, unregistered loan shark can be far much better compared to the company that does not value their customer's well-being.

Atlas does not deserve to be trading in as their statement and adverti*****t does not serve the purpose!!

worse Carol, the "Supervisor is so ***********! i mean why should there be a supervisor who can not resolve the customer's request?? surely she need a bit of training and a bit of education on how to communicate with the customer!

well some people might not know the kind of service you offer to your customer, yet referrals are the results of good customer service which this company doesn't HAVE