Lack of supervision.

We booked in at ATKV Natalia on 3 December 2023, at 14:35. When we open the unit we stayed in, we notice that the floors, table, chairs and cupboard tops was full of hair and breadcrumbs. Look like the cleaners used the mop from unit to unit, without cleaning it, and I really think they used mop to clean tables etc. My wife went to reception to tell them. The lady said she will tell cleaners, but cleaners did not came to clean. Every morning after the unit was supposed to clean, it was still not clean as should be. I am of opinion that the ATKV to be renamed from Afrikaans Tall en Kultuur Vereniging to Alle Tale en Kulture vereniging, as there was diffirent cultures, who cannot even speak Afrikaans or English, and we as members have to pay yearly payments for a organisation which not have the standards as prescribed. There is really a lack of rules at Natalia. I will not recommend people to visit the resort as the standard is not what it was years ago. Management must take responsibility for supervision over personnel.