ATKV
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
ATKV
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEH
Erika H
1 reviews | Active since Feb 2010
25 Aug 2026, 17:34
ATKV Natalia - ********* Behaviour on REFUNDS!!!
So imagine when you book online and 14hrs later you have to cancel due to your husbands leave being canceled. And you let ATKV Natalia know - when on the booking form you specifically paid extra for FREE Cancelation and the T&C of the company you booking through is 10-14 days refunds on amounts paid. Then you get this mail from ATKV Natalia : Good day **** Please email a bank confirmation letter to pay the money back It will take up to 6 weeks for the refund Kind regards Zelda So imagine that they just change the 10-15 days agreed to on Agoda to 6 weeks and a few lines to confirm that. What a cheek ATKV Natalia and ANY of their other sites will never see me as it is clear they are cash strapped and don't have any ethics to honour their suppliers Terms and Conditions and make up their own along the way. BEWARE OF BOOKING on any of the Bookings.com or Agoda Sites with ATKV as they change the T&C as they see fit.
Helpful (0)
|Replies (0)EH
Erika H
1 reviews | Active since Feb 2010
25 Aug 2026, 17:34
ATKV Natalia - ********* Behaviour on REFUNDS!!!
So imagine when you book online and 14hrs later you have to cancel due to your husbands leave being canceled. And you let ATKV Natalia know - when on the booking form you specifically paid extra for FREE Cancelation and the T&C of the company you booking through is 10-14 days refunds on amounts paid. Then you get this mail from ATKV Natalia : Good day **** Please email a bank confirmation letter to pay the money back It will take up to 6 weeks for the refund Kind regards Zelda So imagine that they just change the 10-15 days agreed to on Agoda to 6 weeks and a few lines to confirm that. What a cheek ATKV Natalia and ANY of their other sites will never see me as it is clear they are cash strapped and don't have any ethics to honour their suppliers Terms and Conditions and make up their own along the way. BEWARE OF BOOKING on any of the Bookings.com or Agoda Sites with ATKV as they change the T&C as they see fit.
0
Replies (0)CSC
Craig St Clair-whicker
1 reviews | Active since Feb 2018
11 Dec 2025, 12:44
Very disappointed
On arrival we found that what was advertised as a "breach" house in a Oorde was infact a house in the middle of a busy road having people walking through the unsecured yard constantly, we permanently had cars driving up onto the pavement infront and around the house, parking as it's right by the entrance of the shopping complex (none of this was mentioned when promoting this unit (unit 161) - what was mentioned in there regulations is that no ten may be pitched against any unit, to our surprise a tent was pitched so close against the unit that we were not even able to open 2 of the bedroom windows as the tent was actually tied off on the unit. We phoned to clarify and rectify this, after waiting about 10 minutes on the phone someone finally answered as said someone would come so we can resolve this (now 4 days later we still waiting for this person!!). That was the 1st and only time they answered the phones, so as the units are to be cleant daily by 14:00 and ours wasn't and no phones were been answered we resorted to emails, which also dont get responded to- we were been continously been bit by something and got mozzie spray and roll on... 2nd night this continued, to our surprise we found fleas on the bedding. We've travelled all the way from.east london and paid close to R30k for the unit just to bring my family of 6 on a enjoyable holiday... and end up with this!!! Would really not recommend to anyone.
Helpful (0)
|Replies (0)CSC
Craig St Clair-whicker
1 reviews | Active since Feb 2018
11 Dec 2025, 12:44
Very disappointed
On arrival we found that what was advertised as a "breach" house in a Oorde was infact a house in the middle of a busy road having people walking through the unsecured yard constantly, we permanently had cars driving up onto the pavement infront and around the house, parking as it's right by the entrance of the shopping complex (none of this was mentioned when promoting this unit (unit 161) - what was mentioned in there regulations is that no ten may be pitched against any unit, to our surprise a tent was pitched so close against the unit that we were not even able to open 2 of the bedroom windows as the tent was actually tied off on the unit. We phoned to clarify and rectify this, after waiting about 10 minutes on the phone someone finally answered as said someone would come so we can resolve this (now 4 days later we still waiting for this person!!). That was the 1st and only time they answered the phones, so as the units are to be cleant daily by 14:00 and ours wasn't and no phones were been answered we resorted to emails, which also dont get responded to- we were been continously been bit by something and got mozzie spray and roll on... 2nd night this continued, to our surprise we found fleas on the bedding. We've travelled all the way from.east london and paid close to R30k for the unit just to bring my family of 6 on a enjoyable holiday... and end up with this!!! Would really not recommend to anyone.
0
Replies (0)GG
GERALDINE G
1 reviews | Active since Jan 2022
11 Dec 2025, 12:42
Poor booking experience.
I tried making a booking and the response is the worst. Nothing that will want you to make a booking. And here I was looking forward to spend a week there. People need to be trained to sell the accommodation to you and not speak robotic language. Not any explanation what they have available. Prices, %to be paid and payment plan. That it. I haven't been their don't know what's available, how many rooms, what's available. In the rooms NOTHING. NADA. Ref 147679
Helpful (0)
|Replies (0)GG
GERALDINE G
1 reviews | Active since Jan 2022
11 Dec 2025, 12:42
Poor booking experience.
I tried making a booking and the response is the worst. Nothing that will want you to make a booking. And here I was looking forward to spend a week there. People need to be trained to sell the accommodation to you and not speak robotic language. Not any explanation what they have available. Prices, %to be paid and payment plan. That it. I haven't been their don't know what's available, how many rooms, what's available. In the rooms NOTHING. NADA. Ref 147679
0
Replies (0)