1 reviews | Active since Mar 2009
The slowest laptop ever
I bought an Asus SonicMaster in May 2021. Within less than a month, two green lines appeared across the screen. I returned the Asus laptop to Incredible Connection for a repair - it took 5 weeks for the laptop to be returned to me. I then wrote to Asus to request assistance with a review of the operating system of the Asus, as it is EXTREMELY slow (I have just given up after trying for more than 7 minutes JUST to open Google - NO other applications are open), and was told that (at nearly R8000) you get what you pay for. I have never been more disappointed in my life. A calculator and a deskpad would have been more beneficial than this laptop. I can't even sell it - I'd be too ashamed to ask anyone for money for a laptop that can only open one feature at a time, after a 3 - 5 minute wait, and that will then freeze as soon as you try to save any new information. Will never buy Asus again - I believe it is my DUTY to warn other consumers.
Thank you for your feedback, When referring to the ASUS Notebook you Purchased "ASUS Sonic Master" Please note that the Sonic Master is the speakers installed, could you please provide us with the Notebook Serial number located underneath your notebook. Before looking underneath the notebook for the serial number please ensure you close and turn off the PC to ensure no damage is caused
We also note that you are referencing the Operating system of the ASUS notebook, please advise if you have Windows 10 Installed on the device and what other programs you are trying to run.
From here we can look into the issue, but assuming this is an INTEL i3 processor, and you have not got full storage on your RAM there should be no issues with day-to-day tasks such as these.
Please provide us with a DM on our Facebook with your details so we can see how to further assist.
Team ASUS
Thank you for your feedback, When referring to the ASUS Notebook you Purchased "ASUS Sonic Master" Please note that the Sonic Master is the speakers installed, could you please provide us with the Notebook Serial number located underneath your notebook. Before looking underneath the notebook for the serial number please ensure you close and turn off the PC to ensure no damage is caused
We also note that you are referencing the Operating system of the ASUS notebook, please advise if you have Windows 10 Installed on the device and what other programs you are trying to run.
From here we can look into the issue, but assuming this is an INTEL i3 processor, and you have not got full storage on your RAM there should be no issues with day-to-day tasks such as these.
Please provide us with a DM on our Facebook with your details so we can see how to further assist.
Team ASUS