Problems with high level product since day 1

<p>I purchased an Asus N752X laptop. This product is very expensive and is supposed to be a high level product.</p> <p>I have had issues (blue screens and crashing) since day one. I am a senior graphic and web designer and in charge of a team at my workplace, I rely on a good machine to do the work that I do. I thought I was getting that with this product and spend an insane amount of money on it, had to take out a loan that I am paying off in order to purchase this product and It is not working 100%.</p> <p> </p> <p>I have taken in to the approved service provider while under warranty and they have worked on it three times already, the first time they had it for over a month and it still showing me blue screens and now struggling to even run the OS. I have reached out countless times to the service provider on social and via mail and phone. All I get from them is that they are working on it on PRIORITY. How can that be if I am still waiting.</p> <p>This whole servicing process has been over the span of three months already and it has entailed me driving up and down to the service center in order to drop the machine off and pick it up.</p> <p> </p> <p>I have spend time out of the office and this has put me in an undesirable position with my superiors, who have already called me in to discuss this problem. I am still waiting on proper feedback and I want this problem to be sorted out now. It is getting worse, my PC restarts over and over again and crashes regularly. All this from a machine that I have had for 10 months now and costed me over R20, 000!</p> <p> </p> <p>This is poor and pathetic service that I am getting! This is the first time I have purchased an Asus product and I am seriously dissapointed with the performance as well as the after sales service. All round bad performance. Terrible!</p>