wvdM
willem van der Merwe

1 reviews | Active since Apr 2015

10 Apr 2015, 13:13

laptop hard drive under warrenty

A brand new Asus laptop was bought for my son at university. within 2 months the hard drive failed. It is now a month later and we still don't have a working computer. 10 of March the call was logged to repair at partserve.<br> Job no ASJ 06089. and JCR10594. First the computer was left at the couriers for about 10 days. The person I bought it from send Asus the fault reports . The repair centre says there is nothing wrong and send it back to Robertson. It is still not working. University starts Monday and no working computer. Asus don't wont the local technician to replace faulty harddrive and insist it must be send back to Johannesburg or the warrenty will fall away..When will it be back then ?will it be FIXED ?<br> I want a working computer by Monday at no extra cost to me.

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