Game Mall of Africa Service and faulty Asus products

A year ago i bought an Asus Ryzen 7 laptop from Game Mall of Africa.

From day 1 the graphics card has not worked properly. I took the laptop back to Game M.O.A for assistance but was told it was just the drivers thay needed updates. I did that however the 7 days was up. Since then i have taken the laptop to game numerous times but kept been advised that it is the software drivers and not a hardware issue and they have refused to send the laptop in for a check up or repair. I have tried to contact Asus who referred me back to the store to book the laptop in. I have approached other PC stores to try and assist however they have said the laptop is under warranty and refused to help as it would void the warranty.

Its been a year now with no assistance. Use the laptop for 5 mins and the screen shuts off or goes pixilated and needs to be restarted. After 3 - 4 times of restarting then u have to disable and reenable the graphics card Unfortunately i trusted Asus as a major brand and have been let down by their product as well as Game Stores Mall of Africa. Now being stuck with a very expensive laptop that simply doesnt work.