pP
psfan P

1 reviews | Active since Sept 2016

06 Sept 2021, 01:55

DON'T BUY ANY ROG PRODUCTS!!!!

Worst customer support ever!

I've been struggling to get the RGB working on my Asus ROG Zephyrus s17 for 97 days now.

I've booked it into their repair center, TWICE! The technicians confirmed it's a software issues with Aura Creator itself, and all that Asus support has to say is that software isn't supported by the warranty.

So if Armory Crate stops working due to the incompetence of their coders and I get locked out of more than half of the functionality of my laptop, then that's just too bad?!

I have absolutely had it and I'm going to raise awareness online about the terrible support and low quality products Asus makes.

I'm still stuck with the same issue ... and still getting the same copy paste reply from support ...

0
Replies (0)