"Customer Care" What a joke!

ASUS "customer care" is anything but! I had a faulty ASUS graphics card. When I phoned them they just didn't care and said, 'take it up with the place you bought it from'. Also, upon interacting with one of their online "support" staff I was just dismissed me and then he ended the conversation. Upon filling out their online complains form (about the conduct of the "support" person), the same "support person" also runs the "complaints department" and "handles complaints", so, in effect, he was handling a complaint about himself, and, of course, just he didn't "didn't care".