JE
Jacques E

1 reviews | Active since Jan 2010

17 Mar 2015, 15:58

ASUS Notebook constantly breaking

I purchased an ASUS ZENBOOK Prime UX31A Notebook PC for around R 21,000.00 just over a year ago.<br> I have had and still have the following problems:<br> <br> 1. Had the PC for 2 months and had to take it to MECER to replace a faulty motherboard. Incredible Connection where I bought the PC from advised me to take it there. They had it for 4 months due to parts they had to order.<br> 2. About 5 months after that the touch screen stopped working. I had numerous email conversations with ASUS but they could not find a solution.<br> 3. Keys on the keyboard then stopped responding.<br> 4. The keyboard back-light then stopped working.<br> 5. I took it back to Incredible Connection. Got it back 2 months later. They had to replace the Screen, SSD Drive as well as the keyboard.<br> 6. After receiving it back the screen is extremely loose (falling back- and forwards) and the keyboard bulges out, so when pressing the keys the whole keyboard lowers and lifts.<br> <br> I could only use the PC for 6 months since I bought it due to components failing. I am not interested in getting it fixed again as I have spent enough time and money on reloading software and getting it fixed. I am really disappointed in the ASUS brand.

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