ASUS - Never again!

I won't be purchasing another ASUS laptop.

The customer service experience has been extremely disappointing. Support is difficult to access, communication can be challenging, there is limited local support, and the device has been through multiple repairs. On top of that, the battery performance has been poor.

What makes this even more frustrating is that this was marketed as a premium product. Spending over R40,000 on a laptop should come with reliable after-sales support and a quality ownership experience. Unfortunately, that has not been my experience, and the lack of support has completely undermined the value of the product.