KP
Kearabetsoe P

1 reviews | Active since Apr 2025

23 Oct 2025, 08:55

Tehillah, Greenhills Garden Estate

The lack of professionalism, accountability, and basic communication from this managing agent is beyond frustrating. They are slow to respond—if they respond at all—and show little to no concern for residents’ issues. Dealing with them has been nothing short of a nightmare.It’s disheartening to see such poor management and lack of integrity. The Body Corporate should be acting in the best interests of residents.

Over the past 2 years no AGM has been held and the Property Specialist- Tania Nicklaus keeps giving vague answers when asked about it. Currently we are sitting with no electricity and are told that they did not know that the electricity would be off as she does not work at the municipality. Her arrogance when you want answers make it as if we do not pay our levies.

We get little to no communication from the management and when you do call in they are never available to take the call or tell you that communication was passed down to the Trustees.

0
Replies (1)
ASI Property Management
ASI Property Management's reply11 Nov 2025, 10:40
Official
 
Good day Kearabetsoe, 
Thank you for taking the time to share your concerns. We sincerely apologise for the frustration and inconvenience you’ve experienced — this is certainly not the level of service or communication ASI Property strives to deliver. 

We take matters of transparency, responsiveness and accountability very seriously. Your feedback has been escalated to our senior management team to review the issues you’ve raised regarding communication, AGMs and the current electricity situation. 

Our goal is always to act in the best interests of residents and Trustees by ensuring that information flows clearly and timeously. We will be engaging directly with the portfolio manager and the relevant Trustees to ensure these concerns are addressed promptly and that improved communication is implemented going forward. 

Please expect a call from our management team so that we can work toward a resolution.