LC
Luzane C
1 reviews | Active since Apr 2026
13 Apr 2026, 06:42
Poor Service
Worst customer service I have ever experienced. Communication is non existent. Send emails requesting information, weeks go by without getting answers. Need to constantly send follow up emails. An official complaint at CSOS was submitted against ASI Property Management and this did not even help, still getting poor service. I would not recommend anyone to make use of ASI Property Management.
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ASI Property Management's replyOfficial
31 Jul 2026, 12:09Hi Luzane,
Thank you for taking the time to share your experience.
Thank you for taking the time to share your experience.
We're sincerely sorry to hear that your interactions with us have left you feeling frustrated. We understand how important timely communication and regular updates are, and we regret that your experience has not reflected the standard of service we aim to provide.
We also acknowledge your concerns regarding the CSOS complaint and appreciate the seriousness of the matter. We would welcome the opportunity to investigate your concerns in detail and better understand where our processes may have fallen short.
Please contact us directly or send us a private message with your contact details and the property information so that a member of our senior management team can review your case and work towards a resolution.
Please contact us directly or send us a private message with your contact details and the property information so that a member of our senior management team can review your case and work towards a resolution.
Your feedback is important to us, and we remain committed to improving our service and restoring your confidence.
#TeamASIProperty
#TeamASIProperty
ASI Property Management's reply31 Jul 2026, 12:09
Official
Hi Luzane,
Thank you for taking the time to share your experience.
Thank you for taking the time to share your experience.
We're sincerely sorry to hear that your interactions with us have left you feeling frustrated. We understand how important timely communication and regular updates are, and we regret that your experience has not reflected the standard of service we aim to provide.
We also acknowledge your concerns regarding the CSOS complaint and appreciate the seriousness of the matter. We would welcome the opportunity to investigate your concerns in detail and better understand where our processes may have fallen short.
Please contact us directly or send us a private message with your contact details and the property information so that a member of our senior management team can review your case and work towards a resolution.
Please contact us directly or send us a private message with your contact details and the property information so that a member of our senior management team can review your case and work towards a resolution.
Your feedback is important to us, and we remain committed to improving our service and restoring your confidence.
#TeamASIProperty
#TeamASIProperty