INCOMPLETE JOB DONE ON BATHROOM

<p>this matter dates back as far back as late September when we had a leaking hot water pipe in our walls of our bathroom, the insurance Bestsure was contact by the body corporate and the job was intiated, it was then left with no tiles and shower present, this was for allowing the wall to dry. It has been 3 months now and still we sitting with a bathroom in a terrible and in human state. There was issues that the insurance had and did not deal with it between themselves and the service provider (SP) they appointed. The sp requested a 75% payment which was paid and he is now still awaiting feedback or the go ahead from the insurance. I dealt with a lady by the name of Portia Moatshe and Sakkie from Bestsure and as a result of this bathroom state I have incurred medical bills due to an eye infection and a asthma attack which my kids had to suffer because the bathroom walls is exposed and the dust and gritt from that has been the cause of this. I have been patient and more than accomadating. Furthermore my toilet is no longer working since they worked at my home. My basic human rights are not being met. The body corporate had to get someone outside to sort my toilet out. Christmas is coming up and I am expecting visitors and having family sleep over that is coming all the way from Dubai and have to deal with a bathroom that is in such a state that I would not allow anyone to use, needless to say we as a family are forced to be victioms of INADEQATE SERVICE and being put through HELL and all because Bestsure cannot deliver a decent service. I myself work for Outsurance and will definetly be referring our company as the insurance as I am certaion that we will deliver AWESOME SERVICE!!!</p> <p> </p> <p>The e-mail address used between communication is ********** , ********** , ********** .</p> <p> </p> <p>You may contact myself on ********** 648 or Frans on ********** 420. We also would be more than glad to supply all the photos, communication to any party who is willing to resolve this mess. io am also thinking of going to the Ombudsman and also pursueing legal action for the medical bills and suffering caused.</p> <p> </p> <p>Regards,</p>