YA
Yashvin A
1 reviews | Active since May 2019
03 Jan 2023, 18:45
Horrible service
Margeret Ndlovu sent an offensive mail about me requesting a quotation for insuring my solar inverter system and Denise Haines is entertaining that type of behavior. Denise Haines is also extremely unprofessional and refused to pay my geyser claim from over a month ago.
Helpful (0)
Replies (3)0
Replies (3)
ASI Financial Services's replyOfficial
03 Jan 2023, 19:21Thank you for making contact with us. We have received your email as well as your HelloPeter.com complaint and have commenced with an internal investigation to understand exactly where we have failed you. Please accept our sincerest apology for the service you have received. Please afford us 24 hours to investigate your concerns raised, after which you can expect a response from our divisional Insurance director - this will be addressed to you directly via your email address provided in your email complaint. Once again, thank you so much for taking the time to let us know about your complaint - rest assured knowing that your complaint is receiving the highest level of urgency & investigation.
ASI Financial Services's reply03 Jan 2023, 19:21
Official
Thank you for making contact with us. We have received your email as well as your HelloPeter.com complaint and have commenced with an internal investigation to understand exactly where we have failed you. Please accept our sincerest apology for the service you have received. Please afford us 24 hours to investigate your concerns raised, after which you can expect a response from our divisional Insurance director - this will be addressed to you directly via your email address provided in your email complaint. Once again, thank you so much for taking the time to let us know about your complaint - rest assured knowing that your complaint is receiving the highest level of urgency & investigation.
YA
Yashvin A's updateReviewer Update
04 Jan 2023, 23:52Good day,
Jaco Rupping resolved my issue almost instantly! I was just unfortunate to deal with *********** people such as Denise and Margaret.
Excellent advice provided by Jaco!
Kind regards
Jaco Rupping resolved my issue almost instantly! I was just unfortunate to deal with *********** people such as Denise and Margaret.
Excellent advice provided by Jaco!
Kind regards
YA
Yashvin A's update04 Jan 2023, 23:52
Reviewer Update
Good day,
Jaco Rupping resolved my issue almost instantly! I was just unfortunate to deal with *********** people such as Denise and Margaret.
Excellent advice provided by Jaco!
Kind regards
Jaco Rupping resolved my issue almost instantly! I was just unfortunate to deal with *********** people such as Denise and Margaret.
Excellent advice provided by Jaco!
Kind regards
ASI Financial Services's replyOfficial
17 Jan 2023, 08:35Thank you for informing us of your update; we appreciate your time and knowing that Jaco has been able to investigate and resolve your initial complaint. We will be sure to let Jaco know just how pleased you are with his personal intervention and resolution. Please do not hesitate to contact us again in future should you have any further Health, Wellness, Insure, Invest or Retirement requirements.
ASI Financial Services's reply17 Jan 2023, 08:35
Official
Thank you for informing us of your update; we appreciate your time and knowing that Jaco has been able to investigate and resolve your initial complaint. We will be sure to let Jaco know just how pleased you are with his personal intervention and resolution. Please do not hesitate to contact us again in future should you have any further Health, Wellness, Insure, Invest or Retirement requirements.