JM
Jacqueline M
1 reviews | Active since Aug 2020
06 Sept 2023, 09:09
Broker from ASI medical aid
I sent my application on the 02 August to join a medical aid and a broker from ASI was the one assisting now I’m stuck with no medical aid and I’m sent from pillar to post
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ASI Financial Services's replyOfficial
14 Sept 2023, 15:54Hi Jacqueline. Thank you for your feedback. We are very disappointed to hear about your experience. This does not align to our values and high service levels we pride ourselves on. We apologise for the inconvenience caused. We hope the issue has been resolved. Please let us know if there is anything else we can assist you with.
ASI Financial Services's reply14 Sept 2023, 15:54
Official
Hi Jacqueline. Thank you for your feedback. We are very disappointed to hear about your experience. This does not align to our values and high service levels we pride ourselves on. We apologise for the inconvenience caused. We hope the issue has been resolved. Please let us know if there is anything else we can assist you with.