MJ
Mayur J
1 reviews | Active since Aug 2012
23 Jan 2026, 14:44
Bestsure which is part of ASI Financial services was our insurer for a townhouse complex
Bestsure which is part of ASI Financial services was our insurer for a townhouse complex. We cancelled with them in October 2025. No premium was taken in November. Then suddenly in December an amount was taken from our account. This I believe may be *****ulent as the policy was canceled. Attempts to get a refund has fallen on deaf ears. Kindly urgently assist.
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ASI Financial Services's replyOfficial
26 Jan 2026, 14:53Hi Mayur. Thank you for bringing this matter to our attention.
We understand your concern regarding the unexpected deduction following the policy cancellation. We would like to confirm that we have been in contact with you and that this matter is currently under investigation with the relevant parties to establish the full details.
Please be assured that we are actively engaging to resolve this and will provide you with feedback as soon as the investigation has been concluded.
Thank you for your patience and for allowing us the opportunity to assist.
Kind regards,
The ASI Team
We understand your concern regarding the unexpected deduction following the policy cancellation. We would like to confirm that we have been in contact with you and that this matter is currently under investigation with the relevant parties to establish the full details.
Please be assured that we are actively engaging to resolve this and will provide you with feedback as soon as the investigation has been concluded.
Thank you for your patience and for allowing us the opportunity to assist.
Kind regards,
The ASI Team
ASI Financial Services's reply26 Jan 2026, 14:53
Official
Hi Mayur. Thank you for bringing this matter to our attention.
We understand your concern regarding the unexpected deduction following the policy cancellation. We would like to confirm that we have been in contact with you and that this matter is currently under investigation with the relevant parties to establish the full details.
Please be assured that we are actively engaging to resolve this and will provide you with feedback as soon as the investigation has been concluded.
Thank you for your patience and for allowing us the opportunity to assist.
Kind regards,
The ASI Team
We understand your concern regarding the unexpected deduction following the policy cancellation. We would like to confirm that we have been in contact with you and that this matter is currently under investigation with the relevant parties to establish the full details.
Please be assured that we are actively engaging to resolve this and will provide you with feedback as soon as the investigation has been concluded.
Thank you for your patience and for allowing us the opportunity to assist.
Kind regards,
The ASI Team