1 reviews | Active since Jan 2017
<p>Visited Asami's cobble walk this evening and experienced the worst service by far. Sat down to have the usual as me and my boyfriend do, the buffet which is R169. After having two portions of salmon roses i then asked to order something with tuna like the tuna crunch. The waiter then advised that they do not have any tuna. May I add that we had called the restaurant about 30 minutes before going to ask how much they buffet was. On the phone the person who answered did not inform us that there was no tuna. I am a ***** of tuna and enjoy all sushi tuna. So coming to Asami for the buffet which is made up of tuna and salmon is really worth it. I then asked to speak to the manager. He came along and said that we had advised everyone before that they did not have stock of any tuna. Which is an absolute lie as I was not told this? Why was I not informed about this before I started eating the buffet? Why is there no board or notice outside your restaurant informing customers about this shortage? Had I known this I would of never entered your restaurant. This is a pure ******* to customers who enjoy tuna. You cannot charge someonody R169 for a full buffet if you are only actually serving them half. Only salmon. This type of service is not on and it is totally unacceptable. If you have a shortage of something you need to make sure your customers are made aware of this clearly before they take up there seats and start eating. Purely pathetic and such a ******* from a place like asami! </p>
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