1 reviews | Active since Dec 2016
WARNING DONT BECOME A GUINEA ***!!!!WORST EXPERENCE EVER!!!!!
<p>I took my son to the emergency room because of breathing issues. He was seen by a nurse that I now know was a 'trainee' and could not insert intravenous lines. She requested for help from a registered nurse who also could not insert the intravenous lines. They believe it or not wanted to try again!!! I stopped them immediately because at this point my son is in agony. All of that aside we receive the bill and we have been charged for 3 intravenous attempts i.e. we are paying for the trainee nurse’s materials and off course allowing her to use our son as a guinea ***. This is not a money matter, on the contrary it’s a ‘Principal’ matter and in Principal we should not be charged for 3 of those lines. After receiving what could only be described as a pathetic response from the Zone nursing manager I escalated to the Hospital Manager. She responded to explain that the rules are that they have 2 attempts after which they need to ask for assistance(would you believe it?), she also mentions that as a…now get this ‘Good Will Gesture’ they will credit our account for 1 of the intravenous lines. Only If you want to be used for training purposes go to this hospital otherwise you would be better off at a public hospital.</p> <p> </p> <p> </p>
Morning Mr Khan, we apologize for the negative experience, we will be in contact with you shortly to address the matter.
Morning Mr Khan, we apologize for the negative experience, we will be in contact with you shortly to address the matter.
Thank you again for taking my call and if we can assist with anything further please feel free to contact us.
Thank you again for taking my call and if we can assist with anything further please feel free to contact us.
