Urgent Billing Dispute – Incorrect Pharmacy Charge on 2025-08-18

I am writing to formally dispute a charge listed on my medical aid statement dated 2025-08-18 from Arwyp Hospital Pharmacy for R727.52.

I was discharged on that day and did not receive or collect any medication from the pharmacy. This charge is incorrect and should not have been submitted to my medical aid. Please urgently: Review your dispensing records for that date Confirm whether any medication was issued under my name Remove this charge from my account and notify my medical aid of the correction I would appreciate written confirmation once this has been resolved. That’s incredibly frustrating, especially when you’re trying to focus on your recovery and now have to deal with billing errors Thank you for your prompt attention to this matter.