TS
Tracy S

1 reviews | Active since Jun 2011

06 Oct 2018, 09:31

Theft

My daughter was admitted this morning for chronic pain ward 4. This morning at about 7:45 a man went into the ward and sat in the corner my daughter went the the bathroom and this man took her phone and left. No 1. Why was he not stopped at the nurse station because it's not visiting hours. No 2. They chased him but why was security not phoned down stairs to stop this ass@#& . No 3. Why can't anyone give us answers.

0
Replies (3)
Arwyp Medical Centre
Arwyp Medical Centre's reply08 Oct 2018, 08:35
Official

Morning, We are aware of the incident and we are investigating.

TS
Tracy S's update12 Oct 2018, 11:50
Reviewer Update
Still no feedback going to Kempton Express regarding this matter.
Arwyp Medical Centre
Arwyp Medical Centre's reply12 Oct 2018, 16:24
Official

Afternoon, Thank you for your message, we have been informed that the relevant manager was in contact with you regarding the incident and has been addressing it.