NM
Nelly M

1 reviews | Active since Sept 2021

22 Nov 2021, 07:40

Successful delivery at casualty

I had a successful delivery 25 minutes after arriving at casualty on the 11th of this month thanks to Sister Connie from the Maternity ward. She assisted me with urgency and ensured that I was okay every step of the way.

Special thanks to Dr Assan for the excellent service as always. His simply the best.

Casualty staff on the other hand were not so helpful from the time of my arrival until delivery. I was 8cm dilated when I came in and all they were going on about was the authorisation number which was confirmed with the hospital long ago when Dr Assan booked a bed for me.

The room went from having 2 nurses to almost half the casualty staff watching a movie as sister Connie delivered the baby with no assistance. I had zero privacy in that room and do not want to think of what could have happened if sister Connie was not there just in time to deliver my baby as everyone else looked confused.

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Replies (1)
Arwyp Medical Centre
Arwyp Medical Centre's reply22 Nov 2021, 16:35
Official
 
Dear Nelly, thank you for this great feedback and for bringing your concerns to our attention. Besides forwarding your feedback to the relevant manager for investigation, we will also share your positive feedback with them.