SK
Sibahle K

1 reviews | Active since Oct 2018

26 Oct 2018, 23:30

RUDE STAFF MEMBER

Bad service from a staff member. I went to ward 12 to visit a friend and I have never been spoken to so badly by a lady that opens the door for us strange enough she was not only rude to me but to her co workers as well wanted to keep quiet but I could not the person I was visiting was in room 6 she asked me to keep quiet for her jobs sake but everyone needs to speak up of such people I even asked one off the staff members how they work with such a person she just humbly apologized on her behalf and said will talk to her and I asked again how they work with her she smiled and said we used to her her name is something like Cw molalo even over heard her talking to a certain sister Masiya that is what she called her like a two year old maybe night shift is not meant for her but kudus to the lady that apologized on her behalf.

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Replies (2)
Arwyp Medical Centre
Arwyp Medical Centre's reply29 Oct 2018, 08:40
Official

Morning, Thank you for your feedback. We will bring this to the relevant managers attention so that they may investigate. We apologise for the negative experience.
Arwyp Medical Centre
Arwyp Medical Centre's reply30 Oct 2018, 08:32
Official
Thank you, our Unit Manager and Matron are busy looking into this.