BS
Bram S

1 reviews | Active since Apr 2012

17 Aug 2015, 09:25

Over claim.

Good day.<br> <br> Before going in to hospital for a operation,I did my part to get the Procedure codes to send through to the medical aid.Got approval from Keyhealth for the procedure,this was in June 2015.For the past 4 to 5 weeks we got sms's from Arwyp stating that we owe them R5300.Battling to get a statement from them we at last got one.Stating that we owe them nothing everything was paid by the medical aid.Got an sms again last week phoned again and battling to get a statement as previously it came out now that the medical aid reversed R5300 as this was over claimed on the \MESH".Now I'm battling to get answers to what is \""Mesh\"" and why if Arwyp are one of the network hospitals on Keyhealth and I'm sure knowing which limits are on what procedure and claims"

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Replies (1)
Arwyp Medical Centre
Arwyp Medical Centre's reply17 Aug 2015, 09:45
Official
Hello Fristrated,

Dear Sir, thank you for bringing your concerns to our attention. Our accounts Manager will contact you shortly in this regard.

Kind regards
Nobuhle Linda
Public Relations Officer