SN
Siboniso N

1 reviews | Active since Aug 2021

22 Aug 2024, 22:18

ECG scans (file)

I was admitted in this hospital last year Aug 2023. I need ECG scan results from the day I was admitted till the day I was discharged. I sent an email last Thursday requesting this information, Monday I went to customer care center to request for this information and I was promised to have it by Tuesday. Tuesday I called the lady said she hasn’t received the file probably by afternoon she will email me the copies..today it’s Thursday I guess this file is too big…I need these ecg scans for a my claim to be processed by insurance …

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Replies (3)
Arwyp Medical Centre
Arwyp Medical Centre's reply23 Aug 2024, 07:08
Official
Good day Mr Ntwana, Thank you for bringing this to our attention, The relevant department will contact you asap.
SN
Siboniso N's update23 Aug 2024, 13:54
Reviewer Update
I’m still waiting for a call back as I was promised this morning.
Arwyp Medical Centre
Arwyp Medical Centre's reply23 Aug 2024, 14:31
Official
Good day , investigation was done and the documents was send on the 2o, however a second email was sent today with your documents. if there is anything else please call us so that we can close this matter.