Disrespect for deceased patients.

The treatment that my elderly mother received at Arwyp was excellent! Dr de Villiers, Dr Mampane and Dr Horton are brilliant doctors. However, when my mother eventually passed away, legal procedures were not followed and as a result 2 weeks later, my mother's body still can't be cremated. Matron Sandy Brennon has been most unhelpful in this regard. It was the staff at the hospital's mistake and as a result, no dignity is being shown to my late mother or her family.