SL
Sadi L
1 reviews | Active since Aug 2020
05 Jan 2021, 18:42
Desperate for service.
Horrible service. A patient is denied water and after having had bought and took water for him it took two hours for himself to receive the parcel. So one must then drop everything and go in person to get things done. I’m thoroughly frustrated. I’m in awe at the service that we are receiving, given the amount of money that is being charged for the service.
Helpful (0)
Replies (4)0
Replies (4)
Arwyp Medical Centre's replyOfficial
06 Jan 2021, 09:23Dear Sadi, we apologize for the unpleasant experience you had during your loved ones admission at our facility. We have tried to contact you for more details with no luck, please check your emails as we need patients details for investigation and feedback.
Arwyp Medical Centre's reply06 Jan 2021, 09:23
Official
Dear Sadi, we apologize for the unpleasant experience you had during your loved ones admission at our facility. We have tried to contact you for more details with no luck, please check your emails as we need patients details for investigation and feedback.
SL
Sadi L's updateReviewer Update
07 Jan 2021, 12:59Good day, l called in to return a call from Arwyp and since yesterday I have been waiting for a call back. I have since then checked out reviews on this hospital and maybe it is time Hello Peter really steps in as the majority of the reviews are all about the horrible service we are receiving. My partner is in hospital, frustrated and distraught and his Dr is not assisting whatsoever it appears she has forgotten she has a patient in the Covid ward. No updates have been given, he’s still struggling with access to the loo. I mean do we have to resort to legal action to have our loved ones attended to or is the hospital going to step up or close down? He’s well there’s nothing wrong with him anymore but he’s not getting discharged and does not understand why he’s still kept there. Somebody anybody please help.
SL
Sadi L's update07 Jan 2021, 12:59
Reviewer Update
Good day, l called in to return a call from Arwyp and since yesterday I have been waiting for a call back. I have since then checked out reviews on this hospital and maybe it is time Hello Peter really steps in as the majority of the reviews are all about the horrible service we are receiving. My partner is in hospital, frustrated and distraught and his Dr is not assisting whatsoever it appears she has forgotten she has a patient in the Covid ward. No updates have been given, he’s still struggling with access to the loo. I mean do we have to resort to legal action to have our loved ones attended to or is the hospital going to step up or close down? He’s well there’s nothing wrong with him anymore but he’s not getting discharged and does not understand why he’s still kept there. Somebody anybody please help.
Arwyp Medical Centre's replyOfficial
07 Jan 2021, 15:38Hi Sadi, thank for taking my call earlier. I have spoken to the patient and we will bring his concerns to the doctors attention. Thank you for bringing your concerns to our attention.
Arwyp Medical Centre's reply07 Jan 2021, 15:38
Official
Hi Sadi, thank for taking my call earlier. I have spoken to the patient and we will bring his concerns to the doctors attention. Thank you for bringing your concerns to our attention.
SL
Sadi L's updateReviewer Update
07 Jan 2021, 17:15Thanks for the assistance and your prompt response. I do hope and pray that the hospital restores it’s image.
SL
Sadi L's update07 Jan 2021, 17:15
Reviewer Update
Thanks for the assistance and your prompt response. I do hope and pray that the hospital restores it’s image.