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varenamotau.vm varenamotau.vm

1 reviews | Active since Feb 2017

12 Sept 2022, 20:31

BAD SERVICE

So I came in with a emergency case "might be ****" but the service I received in casualties was quite pathetic. I mean I' there's 2 admin clerks working a hell of a line and a rude lady "came out of the unit managers office" as I assume she's the unit manager . After this incounter I'll certainly won be coming back . And will make people aware on social media I.e Facebook, Ticktok etc . It's utterly disgusting that we get treated like this after years and years coming to arwyp. Thank you to the lady that assisted in opening the file. As furious as I am I forgot to jot down your name , but would have been easier for me to remember your name if you had introduced yourself and had a name badge on.

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Replies (1)
Arwyp Medical Centre
Arwyp Medical Centre's reply14 Sept 2022, 08:52
Official
Dear Verana, thank you for bringing your concerns to our attention. We apologise for your unpleasant experience at our Casualty Department, we will share your feedback with the relevant Matron for investigation and feedback.