Bad attitude from receptionist

Hospital staff generally have a very compassionate and caring nature and most of the staff at Arwyp have these qualities except for the female staff member that answers calls directed to ********** 141. I have been on the receiving end of her bad attitude on two different occasions and if you listen to these calls, one can tell that I am always polite but she has no professional s****s and poor telephone etiquette. When asked for her name, she hung up. Awryp Medical Centre, please train staff properly or at least employ people with good attitudes.