ARWYP MEDICAL CENTRE BAD SERVICE

On 22 October 2020 my mother in law was in for a shoulder fix just for the day. She was finnished and released by the Doctor at 16h00. She was just waiting for her tabletts from the pharmacy then she can go. My wife cannot enter hospital to recover my mother in law. So I keep phoning upstairsand so I get told no pills yet we are waiting for pharmacy. At 19h00 is still the same story we then get told go to pharmacy and get the medication then come upstairs and collect your mother in law. After checking with Pharmacy we get told your mother needs to come down and fetch her own medication. Hallo!! They would not release her. Eventually the receptionist downstairs go upstairs just to return back down stairs as they do not have an wheelchair upstairs. Eventually we got my mother in law at 21h05. Moral of the story the service does not excists and no one knows what must be done and the poor patient is in a state and my wife is in a state as you cannot do anything and there is no Management around to assist.