PB
Pierre B

1 reviews | Active since Aug 2022

17 Jun 2026, 16:44

Arwyp Hospital Kempton Park – A Danger to Patients

Two visits. Two failures. One near-fatal. Visit 1 – 9 June 2026: My father was brought in by ambulance in heart failure. The matron approached me almost immediately to sign a DNR. I comp****, believing it was in his best medical interest. He passed shortly after. I later discovered the DNR push had nothing to do with his prognosis — there were no beds available. A Do Not Resuscitate order was being used as a bed-management tool. Let that sink in. Visit 2 – During my father's funeral: My brother-in-law experienced severe chest pains with a documented history of heart disease. We went to Arwyp casualty. The admission desk was empty. No patients ahead of us. We waited 10 minutes before staff reluctantly agreed to open a file — only after I pushed. Another 35 minutes passed before triage. The male nurse in triage didn't stand up, didn't take vitals, didn't touch the patient. His assessment, delivered from his chair: "You only have indigestion." No examination. No ECG. Nothing. We left immediately and drove to Zuid-Afrika Hospital. My brother-in-law was taken into resus before they even opened a file. That is what emergency care looks like. Arwyp Hospital is not a place to send someone you love in a crisis. Understaffed, disengaged, and — based on my experience — willing to use life-and-death paperwork to solve an admin problem. This is not a service complaint. This is a patient safety warning.

0
Replies (1)
Arwyp Medical Centre
Arwyp Medical Centre's reply22 Jun 2026, 09:22
Official
Dear Mr. Brand
Thank you for your valued feedback regarding your time at Arwyp Medical Centre. Our team will be investigating the matter immediately and a member of our management team will be in contact with you shortly.
Please be assured of our best intentions at all times.