Poor customer service

It is with so much disgust that I write this.<br> <br> I took my car in on Tue (14Jul) to have a part replaced. I was advised that it will take 2 days for the part to arrive, and that I will have the car on Friday the 17th Jul. I asked Tania if they could lend me a car during this time and she advised that all their courtesy vehicles are out.<br> <br> I still find this really hard to believe. <br> <br> Friday came and Friday went. I still don't have my car back. You'd think that someone from the dealership would have the decency to call to advise me of what is happening and/or offer me a car for the weekend!<br> <br> This is by far the worst service I have received from a dealership! <br> <br> It is now 09h34 on Monday (20th July) and I still haven't heard from these people.<br> <br> If you are thinking of buying/servicing a Fiat or Alfa, please use another dealership!<br> <br> Mpho Masanabo