HEARTLESS

I had my fiat serviced for the first time at Arnold Chatz Fiat Craighall last Friday.When I arrive in the afternoon to collect my car, I was only then told that my vehicle was not ready. The service manager Yussuf offered a courtesy vehicle 45 minutes later got stuck on Marlboro bridge opposite Alexandra township fiat had not given me any emergency number. Sitting in my vehicle was as dangerous as walking over the bridge with my bag and laptop but needed to find help. I was however spotted and assisted by armed response in the area. When I called Yussuf the next morning to tell the trauma that I had experienced the night before being a women alone on the Marlboro bridge at night, his first response was where is his vehicle and what was wrong with it. Only other contact received from him was to tell me the clutch is broken and that he will get his key from me when I collect my car, knowing I had no means of transport. On arrival I questioned the invoice, and Jeandre from servces shouted towards me Vir Wat and then slammed his finger on each amount as he read them out. I have driven 2 fiats for 9 years with 1 clutch replaced after 4 years. .I wasn't even treated like a human being!