********** and ********* practices.

NEVER PURCHACE AVEHIVLE FROM ARNOLD CHATZ . Bought a Fiat 500 from them and was told the vehicle comes with a service plan, even discussed the possibility of upgrading the service to a maintenance plan with the finance woman.

Did the whole deal and my wife who name the car was going into went in to sign the papers. Roll on 5 months and first service I find out the vehicle does not have a service plan only a warranty. After 5 Fiats owned this is the most ********* and immoral sales technique I have ever seen.

They got her to unknowingly sign the rear of a deal cover where the service plan has been struck off.

Do they think I would be stupid enough to take my vehicle for service stating that I had a service plan if that was not the impression given by the salesman at point of sale.