Bitter taste, after Sales...

My Wife booked her Omoda for a service on Thursday 14th Mar and was informed that the earliest date was today (Friday 22nd Mar).

On arrival at check-in, was informed that they no longer service Omodas. No one taking responsibility for the inconvenience, instead blame passed to a colleague who was not at work.

The Service Manager couldn't bothered either. They no longer have the Cheri Omoda Franchise and it was basically not their problem where customers of these vehicles will be serviced and hence no communication was sent to customers to this effect.

What's infuriating is that a booking WAS confurmed.