Arnold Chatz Cars - We will rip you off

I took my 2005 Jeep Grand Cherokee to Arnold Chatz Constantia Kloof to have it checked out as my front wheels were binding when the vehicle was cold. The diagnostic test was R1800 which i gladly paid. Upon completion of the test i was called by one of the service consultants with a ridiculous quotation of R70 000. Apparently it needed a new front Differential, Cross rail carrier, propshaft amongst other things. I rejected the offer and did a bit of research. I came across a forum on the net of a Jeep same as mine that had the same symptoms-: Jeep T-Case Problem? Check the Axles – The Transletter (wordpress.com) In the Interum, i had the fluids drained and replaced in the Diff and transfer case, but this did not solve the problem

The Client in the forum had the transfer case and diff replaced but the problem still persisted. It was later established that the Front differential Actuator was causing the problems.

Simi****ly i acquired the part on Amazon for the cost of R997 delivered to my doorstep and replaced the part with the assistance of my mechanic - 2 hour labour cost at R600.

I approached the Dealership in question and told the service manager that they mis-diagnosed the problem and demanded a return of my diagnosis fee of R1800. He duly refused and told me that my fix was just temporary and asked me to get a health report of the differential from a reputable gearbox/diff centre. I told him - that why should i get a report if the problem has been resolved.

I mailed the dealer principle explaining the whole scenario to him. He refused a refund and told me to take it up with the MIO (Home | MIOSA) they are a third party that can mediate this claim. I refused this gesture and told him - i will take the matter further.

So, i appeal to the public - Steer away from "Arnold Chatz" Constantia Kloof. They will rip you off.