Shocking bad service/**** from Nudebt and Arkhold

Further to my previous complaint abt Nudebt and Arkhold..Arkhold has now emailed me (two days ago!)that they cannot help me further, and will now forward my complaint to the "exited reseller", who referred me to them in the first place. I have asked them(Cathy N), " why didnt you do this in the first place?" Am still waiting for an answer, as well as feedback from the "Exited reseller"