TM
Thandi M
1 reviews | Active since Apr 2025
01 May 2025, 22:52
TERR8BLE EXPERIENCE
Keep far away from this business. They came up with all sorts of damage reports that were found under the car when i needed my deposit back. Mind you I drove the car to work and back home for the duration, a distance where there's not the slightest possibility to bump the car under the bumper. Horrible experience with thse people. Anything to keep your deposit. The one star that I gave is too generous.
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ARK CAR RENTALS (PTY) LTD's replyOfficial
02 May 2025, 09:40Hi ThandiThank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating this situation must have been for you.
We take all claims seriously and always aim to handle vehicle inspections and deposit returns fairly and with transparency.That said, we'd appreciate the opportunity to look into your case further and will revert as soon as possible.
Kind regards, ARK CAR RENTAL TEAM
We take all claims seriously and always aim to handle vehicle inspections and deposit returns fairly and with transparency.That said, we'd appreciate the opportunity to look into your case further and will revert as soon as possible.
Kind regards, ARK CAR RENTAL TEAM
ARK CAR RENTALS (PTY) LTD's reply02 May 2025, 09:40
Official
Hi ThandiThank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating this situation must have been for you.
We take all claims seriously and always aim to handle vehicle inspections and deposit returns fairly and with transparency.That said, we'd appreciate the opportunity to look into your case further and will revert as soon as possible.
Kind regards, ARK CAR RENTAL TEAM
We take all claims seriously and always aim to handle vehicle inspections and deposit returns fairly and with transparency.That said, we'd appreciate the opportunity to look into your case further and will revert as soon as possible.
Kind regards, ARK CAR RENTAL TEAM