

Aramex Shop and Ship
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2024
Most terrible service ever. Am selling from turkey i asked one of my customers to return the shoes to me he used aramex for shipping. Instead of receiving shoes I received plaint of bottles of bloods waybill are different numbers ***. I wrote WhatsApp and email to aramex about this matter Lethabo answered me that I need to inquire with my sender they don't open the shipment. My customer doesn't know anything about bloods. Bloods belong to dr Parker i dont know him
1 reviews | Active since Feb 2024
Most terrible service ever. Am selling from turkey i asked one of my customers to return the shoes to me he used aramex for shipping. Instead of receiving shoes I received plaint of bottles of bloods waybill are different numbers ***. I wrote WhatsApp and email to aramex about this matter Lethabo answered me that I need to inquire with my sender they don't open the shipment. My customer doesn't know anything about bloods. Bloods belong to dr Parker i dont know him
1 reviews | Active since Jun 2013
I have experienced repeated system malfunctions on Aramex Global Shopper. The platform is unreliable and regularly creates unnecessary delays and confusion. The bigger issue, however, is the so-called Customer Support. Instead of resolving queries properly, they focus on closing tickets with no customer engagement. I have had multiple queries marked as closed/resolved without any actual solution, follow-up, or corrective action. Closing a ticket does not equal resolving a problem. This pattern reflects poor service standards and a lack of accountability. Customers should not have to repeatedly reopen queries for the same unresolved issues. Very disappointing experience.
1 reviews | Active since Jun 2013
I have experienced repeated system malfunctions on Aramex Global Shopper. The platform is unreliable and regularly creates unnecessary delays and confusion. The bigger issue, however, is the so-called Customer Support. Instead of resolving queries properly, they focus on closing tickets with no customer engagement. I have had multiple queries marked as closed/resolved without any actual solution, follow-up, or corrective action. Closing a ticket does not equal resolving a problem. This pattern reflects poor service standards and a lack of accountability. Customers should not have to repeatedly reopen queries for the same unresolved issues. Very disappointing experience.
Hellopeter has tracked Aramex Shop and Ship across 3 reviews. Aramex Shop and Ship hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Aramex Shop and Ship? Write a review to help others decide.
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