R
Roxanne

1 reviews | Active since Dec 2023

22 Dec 2023, 12:32

We ordered 2 Aqualifts which were installed today

We ordered 2 Aqualifts which were installed today. (Q20264 and Q20263) Overall a very good experience. Very good first impression, the sales rep that came out was very knowledgable and everything was explained very well. Fantastic demonstrations done. Installation was also great. The 2 gentlemen who installed were very professional and when there was a problem with the one (installed too low) they immediately fixed it without hesitation or questions. The only negative thing I can say at this point is that it would be nice to have a followup call between the demonstration and installation instead of me having to call to follow up. However when i did request a followup they responded in great time. Looking forward to using the Aqualift for the first time today.

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Replies (1)
Aqualift
Aqualift's reply27 Dec 2023, 11:44
Official
Dear Roxanne R,

Thank you so much for your positive rating and feedback and we are delighted that you are happy with your interaction with our company.  We also appreciate your suggestions regarding a follow up call between the demonstration and installation as we are always looking as to how we can improve our service to our clients.  

We wish you many years of bathing enjoyment with your Aqualift's.

Kindest regards,

The Team @ Aqualift