Poor Quality Products!!!

Wednesday the 11th I went into Apple Berry and asked for an Iphone charger for my 5s as mine was ******, among the options there was a longer length cord that was green, due to the length of the charger I decided on this one. I paid R200 for it and continued my week, only to have it break. The whole charging pin was left in my phone and obviously was broken. When I went into the store on Thursday the 19th I was told its my fault for the break and they wont refund or replace the charger but will give me a discount on the next one I buy (as if I was going to spend more money to last another week) I left extremely angry as I could of paid R50 at a street vender and have it last longer, rather then deal with this nonsense. So on Saturday the 21st I returned with my boyfriend who said he wants a refund due to them A) never showing customers how to remove and insert their poor quality chargers so they don't break within a week. B) Proof that Apple or Samsung supports this poor quality product seeing as we pay 1000s of R for the phone only to be sold Chinese knock offs.<br> <br> So now by creating a scene, they finally agreed to refund me. I now have a R50 charger and am glad it lasted longer