Refund not received from APM

I booked a bus on 26 May 2024 on the Computicket site for an APM bus. On the day of travel, the travellers were told at JHB Park Station that the bus had been stopped from operating and that travellers would be refunded.

I've been trying to contact APM to request my refund of R600 for the past two months now, however, they have not been responding to my emails and I have still not received my refund. The email address I've been using is <***>