POOR SERVICE FROM CHECKERS, COMPUTICKET AND APM WC BUS SERVICE

I book a busticket for my brother to travel from Port Elizabeth (15 December 2023) to Pretoria (1 6December 2023) to come and see my sick mother. The ticket was bought at Checkers in Glenfair, in Pretoria. I had to pay someone to take him to get his bus, at McDonalds in Greenacres, Port Elizabeth @ 16:35. The bus never pitch.

At 19:30, the person that took my brother to the bus station called me and said the bust did not pitch and that they have to leave. I tried to call Apmwc several times, without success. I then instructed them to go home.

At 19:48, I received an sms the bus has been cancelleed.

On Saterday morning I went to checkers, informing them the bust dit not pitch and I want a refund. Checkers informed to they cannot refund me, as they need authorisation from computicket.

They called computicket, and I was informed compiuticket will investigate and come back to me. Computicket never came back.

On Saterday, late afternoon, I took a change dialing APM Bus services. A man pick up the phone and said he must go back to Ckeckers. checkers must call computicket to authorise the refund.

I went to checkers on Monday 18 December 2023, informing them what AMP Bus services said.

Checkers once again called computiket. The answer I got this time was that computicket is waiting for APM Bus Services to authorise the refund.

Now who must authorise this refund and why is is taking so long for Checkers, Computicked and APM Bus Service to refund me.

I was told by checkers to book another tickecket if my situation is urgent, which I did with Inter-cape.

Not Checkers, nor Computicker or APM WC Bus Services want to take responsibility for their actions. Everyone is passing the buck.

Please take care when making bookings at Checkers or Computicket as well as the biggest culprits APN WC Bus Services.