Poor service

I visited the APM bus website and I saw that there's a bus that goes via my route but when visited APM offices I was told the bus no longer goes via that route. I was suprised to be told that but when trying to book online I'm allowed to do the booking for the same route that the bus no longer have. There's no indication at all on the website that the route has been cancelled. The website as a first point of contact should have notices of such things. Its an inconvience to go all the way to the office to find out that the service is not being offered to the route. What happens if you do a booking online as the system allows for ticket to be purchased for the same route tha is supposedly cancelled?