Nonsense APM bus service

As we speak my husband was supposed to be in a bus to Cape Town,he booked for 4:30 they sent a message around 2:00 apologizing that the bus will be 2 hours behind scheduled time. They waited and waited till now, they were left stranded in King William's Town. Round 10pm they sent a message that the bus is coming from P E side next minute is coming from Queenstown they don't know which to believe and suddenly they went quite still stranded in the station. Mind you he's supposed to be at work tomorrow.

This bus service is controlled by ********s who keep robbing customers for service that is not so nice at the end of the day. Even their call center is full of uninformed bunch of ****s who don't have proper knowledge regarding the route of their bus. This a shame we have entities like NPTR who are just quiet about this whole thing. I'm ****ed off by this ******* bus, it seems this is what they do for living robbing innocent people their money for complete nonsense at the end of the day, it's really disgusting!