*********** and money lost

<p>on the 2nd April 2017 i took a bus travelling from Durban to Johanesburg the 09h00 to 17h00 bus my referrence number is 482073. i was travelling with my 2year old son. on the way the bus broke down, the driver did not explain to us what was the issue we only found out when we were outside the bus to keep cool. most customer were taken buy different buses to JHB some had to wait for another bus to come from Durban we waited for over 2 hours. eventual it came and we ambucked. when we reached Montros we were told we only have 10 min to refresh and get something to eat. As a result of the bus delaying by 2hours, I got to JHB late and had to use an UBER to travel from Parkstation to Vorsloorus its cost me R390!!! had the bus been on time i'll have only used R20 to travel home. worse there was no apology or what so ever from the Company, no compansation NOTHING.. </p>