I WILL NEVER RECOMMEND THIS BUS/COACH TO ANYONE AS LONG AS I LIVE

<p>My sister booked a ticket with this coach and she honestly thought the bus was leaving today 13/06/2017 @ 1pm. when she checked the ticket as she was getting ready for her trip she realised that it was 1am. when she goes to the ticket APM ticket office to check if she can take a next available bus she was told the ticket expired an hour after the coach had left. Now when i phoned the APM BUS head office there is no manager or supervisor on shift to attend to my enquiry about a possibility of paying a penalty fee like in any other coaches. What kind of a company that has nobody to attend to urgent matters like this. i find this very bizarre and i am so dissapoinetd at their service its the poorest i have ever experienced in my whole life. I have missed flights, buses before but i was never told that my ticket has expired. Normally you pay a pemnalty, these guys do not have such one must buy a new ticket altogether. I feel so robbbed shame. im sure they have a way of noting no shows i refuse to accept that nothing can be done. this cant be right. </p>