Disgusting Service - APM Bus

I am utterly disgusted with APM services, and I feel they should not be operating at all. I was travelling from Queenstown on the 15 of January of which it was on a Sunday and the bus was supposed to be at the station at 5pm as scheduled. It came 30 minutes late and it was almost full. We waited outside in the heavy rain. Mind you there was elderly people and little children. The driver finally opened the bus, and he told us that it was almost full, and it won't take all of us we should wait for the next bus, and he didn't even know when it will come. The bus driver was extremely rude and the registration for that bus is HG77TVGP. It was not even branded. We waited till 6:30 and another bus came, and it was not worth the price we paid of R500. It looked like local bus. The experience was disgusting. Both drivers were drunk, and we had to constantly beg them to park the bus on the side as they were driving on incoming traffic. They didn't even make necessary stops for us to use bathrooms or buy food. Worse when we got to Joburg they were not even fami**** of the place nor know where Park Station is. When we finally got to town, they refused to drop us inside Park Station, we had to get off at Braamfontein. The bus registration is NP175931, and it was written WOODLANDS something. I took time to actually write this review as I was sick with flu from standing in the cold rain at Queenstown. I am very disappointed with APM services, and I don't think they should be operating at all. I feel passengers should be refunded as no one even checked our tickets nothing.