BUS NOT SHOWING UP

A bus that was departing on the 19th of January at 14:00 at Umthatha ultra city has not arrived, it’s cold and raining it’s 17:21 now, cold and the bus has not showed up, what kind of business is this, who is running this company? , I warned my siblings about this, I guess the **** service they are giving it’s because they are cheap. They won’t last at all of this is how they do business.