BAD SERVICE FROM APM BUS COMPANY AND I NEED MY REFUND

BAD SERVICE FROM APM BUS COMPANY AND I NEED MY REFUND

On the 10th of October i sent an email to Ntsako Mashamba APM bus supervisor. Been calling her and now shes not answering my calls nor returning them.

i requested them to assist me with the bad service i received from apm call center agent. ref number:***

I booked 6 tickets for return, departure date was 03 October but Boitelo (APM agent) said the return date is 09 October and now we had to pay extra R750 from the tickets we bought.

I need a refund cause your agent made a mistake and pull a call recording which was made on 23/08/2019 from 9AM-11AM.

Thanks